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How to Fix Windows System Error Code ERROR_57: Step-by-Step Troubleshooting Guide


Encountering Windows System Error Code ERROR_57 can be frustrating, especially when you’re in the middle of important work. This error generally points to a “network name cannot be found” or a similar issue related to network operations. Don’t worry — with a bit of patience and this detailed, easy-to-follow guide, you’ll have it sorted out in no time!


What is Windows System Error Code ERROR_57?

Before diving into the fixes, it’s useful to understand what this error means. ERROR_57 is a Windows system error code with the message:

"The network name cannot be found."

This usually means your computer is having trouble accessing a network resource, such as a shared drive, printer, or remote server. Causes range from network misconfiguration, permissions problems, to corrupted system files.


Step-by-Step Guide to Fix ERROR_57

Step 1: Confirm the Error Scenario

  • Are you trying to access a network drive or shared folder?
  • Is the resource you are trying to access currently available on the network?
  • Are you on the same network or VPN as the resource?

Understanding where and when the error occurs is crucial for targeted troubleshooting.


Step 2: Check Network Connections

  1. Verify Physical Connections
    Ensure that your Ethernet cable is plugged in or your Wi-Fi is connected properly.

  2. Ping the Network Resource

    • Press Win + R, type cmd, and press Enter.
    • Type ping [network resource IP or hostname]. For example,

      ping 192.168.1.10

    • If the ping fails, there is a connection issue between your PC and the resource.

  3. Restart Network Devices
    Turn off your router, modem, and any switches. Wait 30 seconds and turn them back on.


Step 3: Make Sure the Network Resource is Available

  • Check if the shared folder or printer is online and accessible from another device.
  • If it’s a server, verify it’s powered on and there are no issues.


Step 4: Verify Network Discovery and Sharing Settings

  1. Open Control Panel > Network and Sharing Center.
  2. Click Change advanced sharing settings on the left.
  3. Under your current network profile (Private or Public), make sure:

    • Turn on network discovery is enabled.
    • Turn on file and printer sharing is enabled.
  4. Click Save changes.


Step 5: Check Permissions for Network Access

  • Ensure your user account has correct permissions to access the network resource.
  • On the host computer or server, confirm the shared folder/printer is configured to allow access for your account or group.


Step 6: Remove & Re-Add Network Drives and Printers

If network drives or printers are mapped incorrectly, they may throw ERROR_57.

To Remove Network Drive:

  1. Open File Explorer.
  2. Right-click the problematic drive under This PC > select Disconnect.

To Map Network Drive Again:

  1. Click on Computer or This PC.
  2. Select Map network drive from the ribbon menu.
  3. Enter the correct network path (e.g., \\servername\sharename) and credentials if necessary.
  4. Click Finish.


Step 7: Reset Network Settings

Sometimes network configuration can become corrupted.

  1. Open Settings (Win + I).
  2. Go to Network & Internet > Status.
  3. Scroll down and click Network reset.
  4. Confirm the reset and restart your computer.

Note: This will remove all network adapters and reinstall them. You may need to reconnect to Wi-Fi networks afterward.


Step 8: Run System File Checker (SFC) and DISM

Corrupted system files can contribute to network error codes.

  1. Open Command Prompt as Administrator (search ‘cmd’, right-click, and choose Run as administrator).
  2. Run the following command:

    sfc /scannow

  3. Wait for it to complete.
  4. If SFC finds and fixes errors, restart your machine and see if the problem persists.

  5. If not resolved, run DISM tool next:

    DISM /Online /Cleanup-Image /RestoreHealth


Step 9: Update Network Drivers

Outdated or corrupted drivers can cause connectivity issues.

  1. Press Win + X and open Device Manager.
  2. Expand Network adapters.
  3. Right-click your network adapter and select Update driver > Search automatically for updated driver software.
  4. Follow prompts if any updates found.

Alternatively, visit your network adapter manufacturer’s website for latest drivers.


Step 10: Check Firewall and Antivirus Settings

  • Temporarily disable Windows Defender Firewall and see if you can access the network resource.
  • Similarly, try disabling third-party antivirus for a short test.

If disabling helps, add exceptions or configure your security software to allow the network communication.


Bonus Tips and Final Thoughts

  • Make sure your Windows OS is fully updated.
  • If you’re using a VPN, sometimes disconnecting and reconnecting fixes network name resolution issues.
  • Check your hosts file (C:\Windows\System32\drivers\etc\hosts) for any incorrect entries that may block access.


Conclusion

While ERROR_57 can seem intimidating at first, following these clear, detailed steps should get you back on track quickly. Network errors often boil down to connection issues, permissions, or system settings that can be easily fixed with patience.

If you still experience problems after trying these solutions, consider seeking help from a professional or a community forum with details about your specific environment.


Did This Guide Help You?

If you found this guide useful, please share it with your friends and colleagues! Your feedback also helps us create better content — drop a comment below about what worked or any questions you have.


Happy troubleshooting and stay connected!

Updated on June 17, 2025
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