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How to Fix Windows Network Error Code ERROR_67: A Step-by-Step Guide


If you’ve ever encountered the frustrating Windows Network Error Code ERROR_67, you know how it can halt your progress and disrupt your workflow. This error typically appears when you’re trying to connect to a network resource such as a shared folder or printer, and Windows fails to locate the network path. But don’t worry! In this detailed, step-by-step guide, we’ll walk you through the most effective ways to troubleshoot and fix ERROR_67, helping you get back online quickly and smoothly.


What Is Windows Network Error Code ERROR_67?

ERROR_67 — often accompanied by the message, “The network name cannot be found” — indicates that Windows is unable to locate the network resource you’re trying to connect to. This might happen due to several reasons, including misconfigured network settings, incorrect syntax in your commands, missing SMB protocol, or issues with DNS and network discovery.


Why Is Fixing ERROR_67 Important?

Encountering ERROR_67 can block access to shared drives, printers, or servers essential for work or personal use. Fixing this error promptly ensures seamless file sharing, printing, and network communication — key to boosting productivity and minimizing downtime.



Step 1: Double-Check Your Network Path and Command Syntax

The most common cause of ERROR_67 is an incorrect network path or command syntax. Windows expects a very specific format.

  • Verify the network path: Make sure you have typed the shared folder or printer address correctly. The format should look like:

    \ServerName\SharedFolder

  • Use proper escaping where needed, for example, using double backslashes \\.
  • Avoid typos! Small mistakes in server names or shared folder names can trigger this error.

Example:
If you’re running this command:

net use Z: \MyServer\Docs

Ensure both MyServer and Docs are spelled correctly.


Step 2: Ensure File and Printer Sharing Is Enabled

For Windows to locate network resources, File and Printer Sharing must be enabled on both the host and client machines.

  • Press Windows + R, type control, then hit Enter.
  • Go to Network and Sharing Center > Change advanced sharing settings.
  • Under your current profile (Private or Public), make sure:

    • Turn on network discovery is checked.
    • Turn on file and printer sharing is checked.
  • Click Save changes.


Step 3: Check That the SMB Protocol Is Enabled

The Server Message Block (SMB) protocol is essential for sharing files and printers in Windows networks. An incompatible or disabled SMB version can cause ERROR_67.

  • Press Windows + R, type optionalfeatures, and press Enter.
  • Scroll down and look for SMB 1.0/CIFS File Sharing Support.
  • If you are in a trusted network environment, make sure it is enabled.
  • Click OK and restart your computer.

Note: SMB 1.0 is outdated and less secure, so if you can, enable SMB 2.0 or 3.0 instead on compatible devices.


Step 4: Flush DNS and Reset Network Settings

Network name resolution issues can cause Windows to fail in finding the network path. Resetting your network stack can often fix the problem.

  • Open Command Prompt as Administrator:

    • Search for cmd, right-click Command Prompt, and select Run as administrator.
  • Type these commands one by one, pressing Enter after each:

    ipconfig /flushdns
    netsh int ip reset
    netsh winsock reset

  • Restart your PC to apply changes.


Step 5: Verify That the Remote Device Is Reachable

Sometimes, the problem may be that the device hosting the shared resource is offline or unreachable on the network.

  • Open Command Prompt.
  • Ping the server by typing:

    ping ServerName

    Replace ServerName with the actual network computer name or IP.

  • If the ping fails, check:

    • The server is switched on.
    • Your own computer is connected to the correct network.
    • No firewall is blocking connectivity.


Step 6: Disable Firewall or Antivirus Temporarily

Overly restrictive firewall or antivirus settings might block Windows from accessing network paths.

  • Temporarily disable Windows Defender Firewall:

    • Go to Control Panel > Windows Defender Firewall > Turn Windows Defender Firewall on or off.
    • Turn off for private or public network, depending on your setup.
  • If you use third-party antivirus, disable it briefly.
  • Test the connection again.
  • Remember to turn firewalls back on once you finish testing for your security.


Step 7: Map the Network Drive with Credentials

If you are trying to map a network drive and encountering ERROR_67, try specifying user credentials manually.

  • Press Windows + R, type:

    net use Z: \ServerName\SharedFolder /user:domain\username

  • When prompted, enter the correct password.


Step 8: Update Your Network Drivers

Outdated or corrupt drivers can cause various networking errors.

  • Press Windows + X and select Device Manager.
  • Expand Network adapters.
  • Right-click your Ethernet or Wi-Fi adapter and click Update driver.
  • Choose Search automatically for updated driver software.
  • Restart after updating.


Final Thoughts

Network error codes like ERROR_67 can feel intimidating, but with a little patience and this actionable guide, you can usually fix them yourself — saving time and frustration. Remember to check your network configurations carefully, ensure proper sharing settings, and keep your system updated. If the issue persists after trying all these steps, it might be worth consulting your network administrator or IT support.


Summary of Fixes for ERROR_67

Step What to do
1. Check network path Use the correct syntax, double backslashes.
2. Enable sharing Turn on File and Printer Sharing & Network Discovery.
3. Enable SMB Enable SMB protocol via Windows Features.
4. Reset network Flush DNS, reset IP and Winsock settings.
5. Check server availability Ping your server and confirm network connectivity.
6. Adjust firewall Temporarily disable firewall or antivirus.
7. Use credentials Map drive with explicit username/password.
8. Update drivers Ensure network drivers are up to date.


If you found this guide helpful, please share it with others dealing with Windows network troubles. And if you have any questions or additional tips, feel free to leave a comment below — we love hearing from you!


Happy networking!

Updated on June 17, 2025
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