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How to Fix Windows System Error Code ERROR_123: Step-by-Step Guide


Windows System Error Code ERROR_123 is a common but frustrating issue that users may encounter during file operations, software installations, or system configurations. This error typically indicates that the filename, directory name, or volume label syntax is incorrect, and it can disrupt your workflow if not resolved properly.

In this detailed, human-friendly guide, we’ll walk you through how to fix Windows System Error Code ERROR_123 with clear, step-by-step instructions. Whether you’re a beginner or a seasoned user, you’ll find practical solutions that get your Windows system running smoothly again.


What is Windows System Error Code ERROR_123?

Before jumping into fixes, it’s important to understand what ERROR_123 means.

  • Error Message: The filename, directory name, or volume label syntax is incorrect.
  • Error Code: 123
  • Common Scenarios:

    • Trying to open, rename, or move a file or folder with invalid characters in the name.
    • Issues with file paths that exceed Windows’ maximum length.
    • Problems with system environment variables or registry entries that contain improper path syntax.


Why Does ERROR_123 Happen?

Windows has strict rules about the characters you can use in filenames and paths, as well as path length limits. You might see ERROR_123 because:

  • Your file or folder name contains characters such as *, ?, ", <, >, |, or : which are invalid in Windows.
  • The file path is too long (more than 260 characters by default).
  • There’s a corrupted or misconfigured environment variable.
  • The system registry has incorrect path syntax.
  • Software installation or update is trying to access a path with invalid syntax.


How to Fix Windows System Error Code ERROR_123: Step-by-Step

Step 1: Identify and Correct Invalid Characters in File/Folder Names

The fastest way to fix ERROR_123 is to check the filename or folder causing the problem.

  • Check the name for invalid characters: Windows does not allow these characters in names:

    \ / : * ? " < > |

  • How to rename:

    1. Right-click the file or folder and select Rename.
    2. Remove any invalid characters.
    3. Press Enter to save the new name.

  • Pro Tip: If you’re unsure which file is triggering the error, check the error message details or try running your task step by step to isolate the problematic file/folder.


Step 2: Shorten the File Path

Windows limits file paths to 260 characters by default. Paths longer than this can return ERROR_123.

  • To check path length:

    1. Navigate to the file or folder.
    2. Right-click it and select Properties.
    3. In the Location field, count the characters or copy the full path to a text editor to count.

  • If the path is too long:

    1. Move the file or folder closer to the root directory (e.g., move from C:\Users\YourName\Documents\VeryLongFolderName\AnotherLongFolder\... to simply C:\ShortFolder\).
    2. Rename folders to shorter names.


Step 3: Check and Fix Environment Variables

Sometimes system environment variables like PATH contain incorrect paths causing ERROR_123.

  • How to check:

    1. Press Windows + R, type sysdm.cpl and press Enter.
    2. Go to the Advanced tab.
    3. Click Environment Variables.
    4. In System variables, find and select Path, then click Edit.
    5. Look for any paths with invalid characters or broken paths.

  • Fix by:

    1. Selecting invalid entries and clicking Delete, or editing to fix errors.
    2. Click OK to apply changes.

  • Note: Always back up environment variables before making changes.


Step 4: Use Command Prompt to Rename or Delete Problematic Files/Folders

If Windows Explorer won’t let you rename or delete the bad file/folder, try Command Prompt.

  • Open Command Prompt as Administrator:

    1. Click Start, type cmd.
    2. Right-click Command Prompt and select Run as administrator.

  • Use ren to rename files or folders:

    ren "oldfilename" "newfilename"

  • Use del or rmdir to delete:

    del "filename"
    rmdir /S /Q "foldername"

  • For long paths, use the extended-length path prefix (\\?\):

    ren "\?\C:\very\long\path\oldname" "newname"


Step 5: Scan and Repair System Files

Corrupted system files can cause ERROR_123 as well.

  • Run System File Checker:

    1. Open Command Prompt as Administrator.
    2. Type:

      sfc /scannow

    3. Wait for the scan to complete and follow any instructions.

  • This will scan and fix damaged system files that may be causing errors.


Step 6: Check Registry for Invalid Paths (Advanced Users)

Invalid registry entries with bad paths can cause ERROR_123.

  • Warning: Editing the registry incorrectly can harm your system. Back it up before proceeding.

  • How to check:

    1. Press Windows + R, type regedit and press Enter.
    2. Navigate to commonly affected keys like:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

    3. Look for entries with invalid characters in paths.
    4. Edit or delete problematic entries.


Step 7: Update or Reinstall Problematic Software

If ERROR_123 appears during software installation or execution, try:

  • Downloading the latest installer from the official website.
  • Running installation as Administrator.
  • Uninstalling and reinstalling the software.
  • Checking software documentation for known issues.


Final Thoughts

Windows System Error Code ERROR_123 can feel like a roadblock, but it usually boils down to fixing invalid file or path names. By following these step-by-step instructions, you should be able to clear this error and get back to your tasks with ease.

Quick Recap:

  • Rename files/folders to remove invalid characters.
  • Shorten overly long paths.
  • Fix environment variables.
  • Use Command Prompt for stubborn files.
  • Run system file check.
  • Carefully check the registry if needed.
  • Reinstall software as a last resort.

If you’re still stuck, don’t hesitate to ask a trusted IT professional or reach out to Microsoft Support for help.


Need More Help?

Feel free to leave your questions below or share your own tips for handling ERROR_123 — your comments could help someone else in the community!


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Thank you for reading! We hope this guide made ERROR_123 less of a mystery and more of a manageable fix.

Updated on June 18, 2025
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