If you’ve encountered Windows System Error Code ERROR_380, you’re not alone. This error can be frustrating, as it usually indicates hardware malfunction or a driver issue, commonly related to device problems like printers or USB devices. The good news? It’s fixable with some patience and the right steps.
In this detailed, SEO-friendly guide, I’ll walk you through how to diagnose and resolve Error Code 380 on your Windows PC with clear, human-friendly instructions.
What is Windows System Error Code ERROR_380?
ERROR_380 typically means "The device has a request for an unsupported function." It generally appears when Windows cannot communicate properly with a hardware device or its driver. This can happen due to outdated or corrupted drivers, hardware connection issues, or even device malfunction.
This error might manifest as:
- Devices not recognized by Windows
- Hardware malfunction warnings in Device Manager
- Problems printing or using USB devices
- System logs showing error 380 messages
Understanding the cause will help you troubleshoot effectively.
Step 1: Identify the Problematic Device
Before diving into fixes, you need to find which device is causing the error.
- Open Device Manager:
- Press Windows + X and select Device Manager.
- Look for any device marked with a yellow exclamation mark (!) or red X — these indicate device issues.
- Right-click on the affected device and select Properties.
- Under the General tab, check the Device status box. If it mentions Error Code 380, this is the device causing the problem.
Note down the device name — it could be a printer, USB device, or hardware adapter.
Step 2: Restart Your Computer and Reconnect the Device
Sometimes, simple steps fix complex issues.
- Unplug the problematic device if it’s external (printer, USB, etc.).
- Restart your PC.
- Reconnect the device after the system boots up, ideally to a different USB port if available.
- Check if the device works or if the error persists.
If the error is gone, it might have been a temporary communication glitch. If it remains, proceed to the next steps.
Step 3: Update or Reinstall Device Drivers
Outdated or corrupt drivers are a common cause of ERROR_380.
To update drivers:
- Open Device Manager.
- Right-click on the problematic device and choose Update driver.
- Select Search automatically for updated driver software.
- Wait for Windows to search/install the latest drivers.
- Restart your computer.
To reinstall drivers:
If updating didn’t work:
- In Device Manager, right-click the device and select Uninstall device.
- Confirm uninstallation.
- Disconnect the device and restart your system.
- Once rebooted, reconnect the device.
- Windows should automatically reinstall the correct driver.
Pro tip: Visit the device manufacturer’s official website to download the latest driver manually. This often resolves compatibility issues better than automatic updates.
Step 4: Run Windows Hardware and Devices Troubleshooter
Windows has a built-in troubleshooter to diagnose and fix hardware issues:
- Press Windows + I to open Settings.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Scroll to Hardware and Devices and click Run.
- Follow the on-screen instructions.
This tool will scan and attempt to repair device-related errors automatically.
Step 5: Check for Windows Updates
Sometimes, keeping your Windows OS up-to-date resolves device compatibility problems.
- Go to Settings > Windows Update.
- Click Check for updates.
- If updates are available, download and install them.
- Restart your PC.
New updates often include fixes for hardware-related bugs.
Step 6: Check Device Hardware and Connections
If the software route doesn’t work:
- Inspect device cables for damage.
- For USB devices, try connecting to a different port.
- If possible, test the device on another computer to ensure it’s functioning.
- For printers or specialized hardware, perform a factory reset following manufacturer instructions.
Hardware failure could be the root cause of Error 380.
Step 7: Use System Restore to Roll Back Changes
If ERROR_380 started after a recent change (such as installing software or drivers), you can use System Restore:
- Press Windows + R, type
rstrui
, and hit Enter. - Follow the prompts to choose a restore point before the error appeared.
- Let Windows complete the restore and reboot.
This will revert your system settings without affecting personal files.
Final Thoughts: When to Seek Professional Help
If you’ve tried all steps and ERROR_380 persists, your device might have a serious hardware fault, or Windows installation could be corrupt.
In such cases:
- Contact the device manufacturer’s support.
- Consult a professional computer technician.
- Consider replacing the faulty hardware.
Summary – Quick Checklist to Fix ERROR_380
- Identify the problematic device in Device Manager
- Restart PC and reconnect device
- Update or reinstall device drivers
- Run Windows Hardware and Devices Troubleshooter
- Install all pending Windows Updates
- Inspect hardware and connections physically
- Use System Restore if applicable
- Contact professional help if needed
By following these detailed steps, you can confidently tackle Windows System Error Code ERROR_380 and get your device functioning smoothly again.
If this guide helped you, feel free to share it with friends facing similar issues or leave a comment with your experience!
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If you want me to help you with a tailored fix for a specific device, just let me know the device type or exact error message!