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How to Fix Windows System Error Code ERROR_380: Step-by-Step Guide


If you’ve encountered Windows System Error Code ERROR_380, you’re not alone. This error can be frustrating, as it usually indicates hardware malfunction or a driver issue, commonly related to device problems like printers or USB devices. The good news? It’s fixable with some patience and the right steps.

In this detailed, SEO-friendly guide, I’ll walk you through how to diagnose and resolve Error Code 380 on your Windows PC with clear, human-friendly instructions.


What is Windows System Error Code ERROR_380?

ERROR_380 typically means "The device has a request for an unsupported function." It generally appears when Windows cannot communicate properly with a hardware device or its driver. This can happen due to outdated or corrupted drivers, hardware connection issues, or even device malfunction.

This error might manifest as:

  • Devices not recognized by Windows
  • Hardware malfunction warnings in Device Manager
  • Problems printing or using USB devices
  • System logs showing error 380 messages

Understanding the cause will help you troubleshoot effectively.


Step 1: Identify the Problematic Device

Before diving into fixes, you need to find which device is causing the error.

  1. Open Device Manager:

    • Press Windows + X and select Device Manager.
  2. Look for any device marked with a yellow exclamation mark (!) or red X — these indicate device issues.
  3. Right-click on the affected device and select Properties.
  4. Under the General tab, check the Device status box. If it mentions Error Code 380, this is the device causing the problem.

Note down the device name — it could be a printer, USB device, or hardware adapter.


Step 2: Restart Your Computer and Reconnect the Device

Sometimes, simple steps fix complex issues.

  1. Unplug the problematic device if it’s external (printer, USB, etc.).
  2. Restart your PC.
  3. Reconnect the device after the system boots up, ideally to a different USB port if available.
  4. Check if the device works or if the error persists.

If the error is gone, it might have been a temporary communication glitch. If it remains, proceed to the next steps.


Step 3: Update or Reinstall Device Drivers

Outdated or corrupt drivers are a common cause of ERROR_380.

To update drivers:

  1. Open Device Manager.
  2. Right-click on the problematic device and choose Update driver.
  3. Select Search automatically for updated driver software.
  4. Wait for Windows to search/install the latest drivers.
  5. Restart your computer.

To reinstall drivers:

If updating didn’t work:

  1. In Device Manager, right-click the device and select Uninstall device.
  2. Confirm uninstallation.
  3. Disconnect the device and restart your system.
  4. Once rebooted, reconnect the device.
  5. Windows should automatically reinstall the correct driver.

Pro tip: Visit the device manufacturer’s official website to download the latest driver manually. This often resolves compatibility issues better than automatic updates.


Step 4: Run Windows Hardware and Devices Troubleshooter

Windows has a built-in troubleshooter to diagnose and fix hardware issues:

  1. Press Windows + I to open Settings.
  2. Navigate to System > Troubleshoot > Other troubleshooters.
  3. Scroll to Hardware and Devices and click Run.
  4. Follow the on-screen instructions.

This tool will scan and attempt to repair device-related errors automatically.


Step 5: Check for Windows Updates

Sometimes, keeping your Windows OS up-to-date resolves device compatibility problems.

  1. Go to Settings > Windows Update.
  2. Click Check for updates.
  3. If updates are available, download and install them.
  4. Restart your PC.

New updates often include fixes for hardware-related bugs.


Step 6: Check Device Hardware and Connections

If the software route doesn’t work:

  • Inspect device cables for damage.
  • For USB devices, try connecting to a different port.
  • If possible, test the device on another computer to ensure it’s functioning.
  • For printers or specialized hardware, perform a factory reset following manufacturer instructions.

Hardware failure could be the root cause of Error 380.


Step 7: Use System Restore to Roll Back Changes

If ERROR_380 started after a recent change (such as installing software or drivers), you can use System Restore:

  1. Press Windows + R, type rstrui, and hit Enter.
  2. Follow the prompts to choose a restore point before the error appeared.
  3. Let Windows complete the restore and reboot.

This will revert your system settings without affecting personal files.


Final Thoughts: When to Seek Professional Help

If you’ve tried all steps and ERROR_380 persists, your device might have a serious hardware fault, or Windows installation could be corrupt.

In such cases:

  • Contact the device manufacturer’s support.
  • Consult a professional computer technician.
  • Consider replacing the faulty hardware.


Summary – Quick Checklist to Fix ERROR_380

  • Identify the problematic device in Device Manager
  • Restart PC and reconnect device
  • Update or reinstall device drivers
  • Run Windows Hardware and Devices Troubleshooter
  • Install all pending Windows Updates
  • Inspect hardware and connections physically
  • Use System Restore if applicable
  • Contact professional help if needed


By following these detailed steps, you can confidently tackle Windows System Error Code ERROR_380 and get your device functioning smoothly again.

If this guide helped you, feel free to share it with friends facing similar issues or leave a comment with your experience!


Keywords: Windows System Error Code ERROR_380, fix error 380, device driver error 380, hardware error Windows, Windows device troubleshooting, update device drivers Windows, Windows hardware troubleshooter


If you want me to help you with a tailored fix for a specific device, just let me know the device type or exact error message!

Updated on June 19, 2025
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