Windows ERROR_383 is a common yet frustrating issue that many users encounter when trying to rename, delete, or modify files and folders. It often appears with the message:
“Cannot create a file when that file already exists. (Error 383).”
This guide will walk you through the causes of this error, and provide detailed, easy-to-follow steps to fix it — even if you’re not a tech expert. Let’s dive in!
What Causes Windows ERROR_383?
Before fixing the error, it’s helpful to understand what triggers it. ERROR_383 usually indicates a conflict related to file names or system operations, such as:
- A file or folder with the same name already exists in the target location.
- Files are locked or in use by another program or process.
- System bugs or corruption within file system cache.
- Permissions issues preventing changes.
Knowing these common causes will help us tackle the issue effectively.
Step 1: Identify the Problem File or Folder
The error message should indicate which file or folder is causing the issue. Note down its name and location. If you get a generic message without specifics, retrace what action you were performing before the error appeared (e.g., renaming a file, moving a folder).
Step 2: Check for Existing File or Folder with the Same Name
Since ERROR_383 often stems from a file or folder name conflict:
- Open File Explorer and navigate to the folder where you were trying to create or rename the file/folder.
- Look carefully for a file or folder with the exact name you’re trying to use. Pay attention to hidden or system files by enabling View > Hidden items from the ribbon.
- If you find a file or folder with the same name:
- Rename or delete the existing item if it’s no longer needed.
- If not, consider choosing a different name for your operation to avoid the conflict.
Step 3: Close Conflicting Applications and Processes
Sometimes, ERROR_383 happens if the target file or folder is currently being used:
- Save your work and close any applications that might be using the file or folder.
- Open Task Manager (Right-click on the taskbar > Task Manager).
- Look for processes that might be locking the file (e.g., media players, editors, or syncing tools like OneDrive, Dropbox).
- Select the process and click End Task.
- Try your file operation again.
Step 4: Restart File Explorer and Your Computer
If you suspect Explorer itself is glitching:
- Open Task Manager.
- Locate Windows Explorer under the "Processes" tab.
- Right-click it and select Restart. This reloads the file management system.
- If that doesn’t solve the issue, do a full reboot of your PC to clear temporary locks or cache issues.
Step 5: Run System File Checker (SFC) to Fix System Corruption
Corrupt system files can cause various unexplained errors, including ERROR_383.
- Press Windows Key + S, type cmd, right-click Command Prompt, and select Run as administrator.
-
In the Command Prompt window, enter this command and press Enter:
sfc /scannow
- Wait patiently as Windows scans and repairs any system file issues.
- Once complete, restart your PC and check if the error persists.
Step 6: Use Disk Cleanup and Check Disk Utilities
Cleaning up your disk and checking for file system errors can improve overall stability:
- Open This PC, right-click the affected drive, and select Properties.
- On the General tab, click Disk Cleanup. Select the files to delete and run the cleanup.
- In the Properties window, switch to the Tools tab and click Check under "Error checking."
- Follow the prompts to scan the drive and fix errors.
- Restart if required and test your file operation.
Step 7: Adjust File Permissions
Insufficient permissions can impede file modifications:
- Right-click the problem file/folder and select Properties.
- Go to the Security tab and click Edit.
- Select your user account and check Full control.
- Click Apply and OK to save changes.
- Retry your rename or delete action.
Step 8: Use Command Prompt to Force Delete or Rename
Sometimes, GUI methods fail but command-line methods work:
- Open Command Prompt as Administrator.
-
To delete the file/folder, use:
del "C:\Path\To\FileName.txt"
Or for folders:
rmdir /s /q "C:\Path\To\FolderName"
-
To rename, use:
ren "C:\Path\To\OldName" "NewName"
- Verify if the operation succeeds.
Step 9: Temporarily Disable Antivirus or Security Software
Some antivirus programs may mistakenly block file operations.
- Temporarily disable real-time protection or antivirus software.
- Try your file operation again.
- Enable antivirus immediately after testing.
Note: Only do this if you’re certain the file or operation is safe.
Step 10: Restore System to a Previous State (Optional)
If ERROR_383 began recently and nothing else works:
- Open Control Panel > Recovery > Open System Restore.
- Follow instructions to restore your system to a point before the error started happening.
- This can reverse recent changes causing the problem.
Windows ERROR_383 is usually manageable by following these practical steps. The key is patience and methodical troubleshooting — start with the simple fixes like checking for duplicate files, then dive deeper with system tools if needed. Regular system maintenance like running SFC scans and disk checks helps prevent such errors.
If you’re ever unsure, don’t hesitate to reach out to a professional or the Microsoft support community — you’re not alone!
FAQs
Q1: Can malware cause ERROR_383?
Yes, certain malware may lock files or corrupt Windows system files, triggering errors. Always run a full malware scan if you suspect infection.
Q2: Is ERROR_383 a critical error?
Usually, it’s a file operation conflict and not critical to system stability, but unresolved issues can cause inconvenience.
Q3: Can third-party file managers fix ERROR_383?
Sometimes, yes. Programs like Total Commander or Unlocker can help manipulate locked files better than File Explorer.
If this guide helped you fix Windows ERROR_383, please share your experience below! If you have more questions, I’m here to assist. Happy computing!
