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How to Fix Windows ERROR_399: Step-by-Step Troubleshooting Guide


Are you encountering Windows ERROR_399 and feeling stuck? Don’t worry — you’re not alone! This guide will walk you through the exact steps to identify, troubleshoot, and fix ERROR_399 on your Windows system. Whether you’re a tech newbie or an experienced user, these easy-to-follow instructions will get your PC back on track without the headache.


What is Windows ERROR_399?

Before we dive into fixing ERROR_399, let’s understand what it means. ERROR_399 typically indicates a system-related issue affecting Windows’ core functionalities. It may manifest during software installation, system updates, or application launches. Causes range from corrupted system files, driver conflicts, malware infections, to registry errors.


Step-by-Step Guide to Fix Windows ERROR_399

Step 1: Restart Your Computer

Sometimes, the simplest fix is the most effective. Restarting clears temporary glitches that may cause ERROR_399.

  • How to: Click the Start menu > Power > Restart.

Wait a moment, then try replicating the action that caused the error.


Step 2: Run Windows Update

Outdated system files can trigger errors. Running Windows Update ensures your PC has the latest patches and fixes.

  • How to:

    1. Open Settings (Windows + I).
    2. Select Update & Security.
    3. Click Windows Update and then Check for updates.
    4. Install any available updates, then restart your PC.


Step 3: Use the System File Checker (SFC)

Corrupted or missing system files often cause ERROR_399. The System File Checker will scan and repair these files.

  • How to:

    1. Type cmd in the taskbar search box.
    2. Right-click Command Prompt and choose Run as administrator.
    3. In the Command Prompt window, type:

      sfc /scannow

    4. Press Enter and wait for the process to complete.

After the scan finishes, restart your PC.


Step 4: Run DISM Tool

If SFC can’t fully fix the issue, the Deployment Imaging and Servicing Management (DISM) tool can repair the system image.

  • How to:

    1. Open Command Prompt as administrator.
    2. Type the following commands one by one and press Enter after each:

      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth

    3. Wait patiently for each to complete, then restart your PC.


Step 5: Check for Driver Issues

Outdated or incompatible drivers can trigger ERROR_399. Make sure all hardware drivers are up-to-date.

  • How to:

    1. Press Windows + X, select Device Manager.
    2. Look for devices with a yellow triangle icon.
    3. Right-click the device and select Update driver.
    4. Choose Search automatically for updated driver software.

If the automatic search doesn’t find a newer driver, visit the manufacturer’s website for manual download.


Step 6: Run a Full Malware Scan

Malware infections can corrupt system files and create errors. Running a full scan with Windows Defender or another trusted antivirus will help eliminate this possibility.

  • How to (Windows Defender):

    1. Open Settings > Update & Security > Windows Security.
    2. Click Virus & threat protection.
    3. Select Scan options > Full scan > Scan now.


Step 7: Clean Up Your Registry (With Caution!)

Over time, invalid entries in the Windows Registry can cause errors.

  • Important: Always back up your registry before making changes.
  • Use trusted tools like CCleaner to safely clean the registry.


Step 8: Perform a Clean Boot

Sometimes third-party software conflicts cause ERROR_399. A clean boot disables non-Microsoft services temporarily to isolate the cause.

  • How to:

    1. Press Windows + R, type msconfig, hit Enter.
    2. In the System Configuration window, go to the Services tab.
    3. Check Hide all Microsoft services.
    4. Click Disable all, then go to the Startup tab.
    5. Click Open Task Manager, disable all startup items.
    6. Close Task Manager and click OK in System Configuration.
    7. Restart your PC.

Check if ERROR_399 persists.


Step 9: Restore Your System

If the error started recently, using system restore to revert back to a previous, stable state can fix the problem.

  • How to:

    1. Search for Create a restore point in the Start menu.
    2. Click System Restore.
    3. Follow the wizard to select a restore point dated before the error appeared.
    4. Proceed with the restoration process.


Step 10: Reinstall Windows (Last Resort)

If nothing works, consider reinstalling Windows to start fresh.

  • Back up your important files.
  • Use Settings > Update & Security > Recovery > Reset this PC.
  • Follow on-screen instructions to reinstall Windows.


Final Thoughts

Encountering Windows ERROR_399 can be frustrating, but with patience and these detailed steps, you can fix it! Always remember to create system backups regularly — it makes recovery much smoother. If the steps above seem overwhelming or the issue persists, don’t hesitate to consult a professional technician.


Did This Guide Help You?

If this step-by-step troubleshooting guide helped you resolve ERROR_399, feel free to share it with friends or leave a comment with your experience! Your feedback motivates us to keep delivering helpful tech tips.


Keywords: Windows ERROR_399, fix Windows error 399, troubleshoot Windows error 399, Windows system error, fix corrupted system files, Windows update error, how to run SFC, DISM tool Windows, Windows driver update, remove malware Windows, clean boot Windows, system restore Windows, Windows reinstall guide.

Updated on June 19, 2025
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