Act Failed to Open Scheduler log Error Occurred While Loading Scheduler log file

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    Getting the following error and having trouble resolving the issue?

    “Failed to open scheduler log. Error occurred while loading scheduler log file.”

    Under the menu ‘Other tasks’ click ‘Stop Service’ then

    Browse to c:\programdata\act\act data

    Rename ‘SCHEDULER_LOG’ TO ‘SCHEDULER_LOGOLD’

    Now in the task scheduler click ‘Start service’ from the ‘other tasks’ menu.

    Now you will be able to open and view the task log.

    Updated on July 9, 2025
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