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How to Fix ‘Hey Cortana’ Not Responding in Windows 11: Step-by-Step Guide


If you rely on Cortana to manage tasks, set reminders, or get quick information, it can be frustrating when Windows 11’s Hey Cortana feature stops responding. Don’t worry—this issue is common and often easy to fix. In this guide, we’ll walk you through practical steps to get your virtual assistant back on track, ensuring a smooth and responsive experience.


Why Is Hey Cortana Not Responding on Windows 11?

The Hey Cortana feature might stop responding due to several reasons:

  • Microphone or audio issues
  • Cortana permissions and settings misconfigured
  • Background app restrictions
  • Outdated system files or corrupted Cortana cache

Understanding these causes helps us take targeted action.


Step-by-Step Fix for Hey Cortana Not Responding in Windows 11

1. Check Microphone Settings

Cortana needs a working microphone to hear your voice commands.

  • Open Settings: Press Win + I.
  • Go to System > Sound > Input.
  • Ensure the right microphone is selected and the input volume is adequate.
  • Test your microphone using the Test your microphone option.

Tip: You can also run the Windows troubleshooter by typing “Microphone troubleshooter” in the Start menu.


2. Enable Hey Cortana and Voice Activation Permissions

Sometimes, the voice activation setting might be disabled.

  • Press Win + I to open Settings.
  • Navigate to Privacy & Security > Speech.
  • Make sure Online speech recognition is turned On.
  • Next, go to Apps > App permissions > Voice activation.
  • Find Cortana and ensure it is allowed to use voice activation.


3. Restart Cortana in Task Manager

Restarting Cortana can resolve temporary glitches.

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Find Cortana under the Processes tab.
  • Right-click on it and select End task.
  • Cortana will automatically restart. Try saying “Hey Cortana” again.


4. Update Windows 11 and Cortana App

An outdated system or app can cause performance issues.

  • Open Settings > Windows Update.
  • Click Check for updates and install any available updates.
  • For Cortana on the Microsoft Store:

    • Open the Microsoft Store app.
    • Click on your profile icon and select App settings.
    • Scroll to App updates and click Get updates.


5. Reset Cortana App

If problems persist, resetting Cortana can clear corrupted data.

  • Press Win + I to open Settings.
  • Go to Apps > Installed apps.
  • Search for Cortana, click on the three dots next to it, and select Advanced options.
  • Scroll down and click Reset.

Note: Resetting clears app data but preserves your Microsoft account info.


6. Run the Search and Indexing Troubleshooter

Cortana’s responsiveness can be linked to Windows Search functionality.

  • Open Settings (Win + I).
  • Go to System > Troubleshoot > Other troubleshooters.
  • Find Search and Indexing, then click Run.
  • Follow the on-screen instructions.


Bonus Tips to Improve Hey Cortana Experience

  • Speak clearly and ensure your microphone is unmuted.
  • Disable any third-party apps that might block microphone access.
  • Keep your Windows 11 system regularly updated for best performance.
  • If Cortana is important for your workflow, consider pinning the Cortana app to the taskbar for quick access.


Conclusion

Getting Hey Cortana to respond on Windows 11 again is usually a straightforward process involving microphone checks, permissions tweaks, and occasional app resets. By following these simple steps, you can enjoy hands-free convenience and keep your digital assistant ready to assist anytime.

If you keep having issues after trying the above, consider checking Microsoft forums or contacting support, as hardware problems or specific system bugs may require more advanced fixes.


Liked this guide? Share it with friends who rely on Cortana to make their Windows 11 experience more efficient!


Keywords: fix Hey Cortana not responding, Windows 11 Cortana troubleshooting, Windows 11 voice assistant issues, enable Hey Cortana Windows 11, Windows 11 microphone settings for Cortana


Feel free to ask if you want me to customize this guide for a blog post, social media snippet, or video script!

Updated on July 5, 2025
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