If you’ve run into issues with the Microsoft Store on your Windows 11 PC — like apps not downloading, freezing, or updates failing — it’s often due to a corrupted or bloated cache. The good news? You can fix most Windows 11 Store problems by clearing the Store cache. This guide will walk you through quick, easy steps to refresh your Windows Store cache and get everything running smoothly again.
What Is the Windows Store Cache?
The Windows Store cache stores temporary files that help apps and the Microsoft Store to run faster. However, when this cache becomes corrupted or outdated, it can lead to problems such as:
- Apps failing to install or update
- Microsoft Store freezing or crashing
- Slow loading of the Microsoft Store
Clearing this cache resets the store without affecting your installed apps or account information.
How to Clear Windows 11 Store Cache: Step-by-Step
Method 1: Using WSReset Command
This is the official and fastest way to reset and clear the Microsoft Store cache.
-
Press
Win + R
on your keyboard to open the Run dialog box. -
Type
wsreset.exe
and hit Enter.- You’ll see a blank Command Prompt window pop up.
- After about 10-15 seconds, the window will close automatically and the Microsoft Store will launch.
-
Check if your Store works properly now.
Tip: This process only clears the cache, it will not uninstall or change any apps.
Method 2: Manually Delete the Store Cache Folder
If the wsreset.exe
command doesn’t solve the issue, try clearing the cache manually.
-
Open File Explorer and navigate to the following folder:
C:\Users\<YourUsername>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache
-
Delete all files inside the
LocalCache
folder.- You might want to back up these files somewhere else if you’re cautious.
-
Restart your PC, then open the Microsoft Store to see if the issue is fixed.
Method 3: Reset Microsoft Store via Settings
This method resets the app fully, including cache and app data.
- Open Settings (
Win + I
). - Navigate to Apps > Installed apps.
- Search for Microsoft Store in the list.
- Click the three-dot menu on the right and select Advanced options.
- Scroll down and click Reset.
- Confirm the reset, then restart your PC.
Additional Tips to Prevent Store Cache Issues
- Keep Windows 11 and Microsoft Store up to date.
- Regularly restart your PC to clear temporary system issues.
- If you use third-party antivirus software, ensure it’s not blocking Store connections or files.
- Use the built-in Windows Troubleshooter for additional diagnostics (
Settings > System > Troubleshoot > Other troubleshooters > Windows Store Apps
).
Conclusion
Clearing the Microsoft Store cache is a simple and effective way to fix many common Windows 11 Store problems. Whether you use the quick WSReset command or manually reset the Store app, these steps often save you from more time-consuming fixes or reinstallations.
If your Store issues persist after trying these methods, consider checking your internet connection, running system file checks, or asking for help on Microsoft forums.
By following this guide, you’ll get your Microsoft Store back in tip-top shape — ready to download the latest apps and updates hassle-free!
Keywords: Windows 11 store cache, clear Microsoft Store cache, fix Windows 11 store issues, WSReset command Windows 11, reset Microsoft Store app, Windows 11 apps not downloading