If you’ve come across Windows Error Code 28, you’re likely experiencing hardware that isn’t functioning properly because its drivers aren’t installed or are corrupted. This is a common problem in Windows when the system can’t communicate effectively with a device due to missing or faulty drivers.
In this step-by-step guide, we’ll walk you through understanding Error Code 28 and provide detailed, actionable solutions to get your device—and your PC—back up and running smoothly.
What Is Windows Error Code 28?
Error Code 28 typically appears in Device Manager with the message:
“The drivers for this device are not installed. (Code 28)”
This essentially means Windows cannot find the correct software to run the device. Without this software (the driver), the hardware cannot operate, causing malfunctions ranging from performance issues to complete device failure.
Common Causes of Error Code 28
- Missing or corrupted device drivers
- Outdated operating system or hardware
- Incorrect or incomplete driver installation
- Conflicts with other hardware or drivers
- Recent Windows updates that cause incompatibility
How to Fix Windows Error Code 28: Step-by-Step
Step 1: Identify the Problematic Device
- Press Windows + X and select Device Manager from the menu.
- Look for any device with a yellow triangle and a small exclamation mark—this indicates a device with driver issues.
- Right-click the device and select Properties. Under the General tab, you will see the error description including Error Code 28.
Knowing which device is affected will make the troubleshooting process targeted and efficient.
Step 2: Update the Driver Automatically
Windows has a built-in tool to search for driver updates.
- Right-click on the problem device in Device Manager.
- Select Update driver.
- Click Search automatically for updated driver software.
- Wait while Windows scans and attempts to find the latest driver.
Tip: Sometimes Windows can’t find drivers on its own. If that happens, move to Step 3.
Step 3: Manually Download and Install Drivers
If Windows doesn’t update the driver, you can manually download and install it:
- Visit the official website of your device’s manufacturer (e.g., HP, Dell, Intel, NVIDIA).
- Navigate to the Support or Drivers section.
- Enter your device model or serial number.
- Download the latest driver compatible with your version of Windows.
- Run the installer and follow the prompts.
- Restart your computer to apply the changes.
Human Tip: Always download drivers directly from the manufacturer to avoid malware and ensure compatibility.
Step 4: Use Windows Troubleshooter for Hardware and Devices
- Open Settings → Update & Security → Troubleshoot.
- Click on Additional troubleshooters.
- Select Hardware and Devices, then click Run the troubleshooter.
- Follow on-screen instructions to identify and fix driver issues.
This tool can automatically detect and resolve some driver problems.
Step 5: Roll Back the Driver (If Problem Started After Update)
If Error Code 28 appeared after a driver update, rolling back to a previous version might help.
- In Device Manager, right-click the problematic device.
- Select Properties → Driver tab.
- Click Roll Back Driver if available.
- Follow the prompts and reboot your PC.
This returns your driver to a prior stable version.
Step 6: Check for Windows Updates
Sometimes Windows updates contain important fixes.
- Go to Settings → Update & Security → Windows Update.
- Click Check for updates.
- Install available updates, which might include driver patches.
- Restart your computer.
Step 7: Uninstall and Reinstall the Device
As a last resort, remove the device driver and reinstall.
- In Device Manager, right-click the problem device.
- Select Uninstall device.
- Check the box for “Delete the driver software for this device” (if prompted).
- Restart the PC—Windows will attempt to reinstall the driver upon reboot.
Bonus Tips for Driver Maintenance
- Regularly update all your device drivers for best performance and security.
- Avoid using unofficial driver update tools—they can do more harm than good.
- Create a system restore point before major hardware or driver changes for safety.
- If you use external devices (USB, printers), unplug and replug them during troubleshooting.
Final Thoughts: Don’t Let Error Code 28 Hold You Back
Encountering Windows Error Code 28 can be frustrating, but with patience and these detailed steps, you can fix the problem efficiently. Device drivers are the bridge between your system and hardware—keeping them updated is essential for a smooth computing experience.
If these solutions don’t resolve your issue, consider seeking professional help or contacting device support. But chances are, with these tips, you’ll be back on track in no time!
Need More Help?
Feel free to leave your questions or share your experience with Error Code 28 in the comments below. We’re here to help you troubleshoot and keep your PC running like new!
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Thank you for reading! Don’t forget to bookmark this guide for future reference.
