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How to Fix Windows Error Code ERROR_13: A Step-by-Step Guide


Windows Error Code ERROR_13, often accompanied by the message “The data is invalid," can be frustrating. This error typically occurs due to corrupted files, permission issues, or software conflicts disrupting your computer’s normal operations. Whether you’re a novice or a seasoned user, this detailed guide will walk you through actionable steps to troubleshoot and fix ERROR_13 effectively.


What is Windows Error Code ERROR_13?

ERROR_13 is a system error code indicating invalid data, often stemming from file corruption, incorrect system permissions, or conflicts between programs. It can manifest during software installation, system updates, or when trying to access specific files or apps.


Why Does ERROR_13 Occur?

  • Corrupted system or application files
  • Incorrect file or folder permissions
  • Malware or virus infections
  • Conflicts between software or outdated drivers
  • Registry corruption
  • Hardware problems (rare, but sometimes causes data errors)


Step 1: Restart Your Computer

This might sound simple, but many temporary errors resolve over a quick reboot.

  1. Save your work.
  2. Click Start > Power > Restart.
  3. After restarting, try to replicate the action that caused ERROR_13.

If the error persists, move to the next step.


Step 2: Run System File Checker (SFC) Scan

Corrupted system files often trigger ERROR_13. The SFC tool scans and repairs these files.

  1. Press Windows + S, type cmd.
  2. Right-click Command Prompt and select Run as administrator.
  3. In the command prompt, type:

    sfc /scannow

  4. Press Enter.
  5. Wait for the scan to complete; this might take 10-20 minutes.
  6. Once done, restart your computer and try again.


Step 3: Check and Fix Disk Errors using CHKDSK

Bad sectors on your hard drive can cause invalid data errors.

  1. Open Command Prompt as Administrator (see Step 2).
  2. Run the following command:

    chkdsk /f /r

  3. If prompted to schedule the scan on next restart, type Y and hit Enter.
  4. Restart your PC.
  5. Allow CHKDSK to scan and fix disk errors during boot.


Step 4: Verify and Reset File or Folder Permissions

Incorrect permissions can block access and cause ERROR_13.

  1. Navigate to the file/folder causing the error.
  2. Right-click it and select Properties.
  3. Go to the Security tab.
  4. Click Edit, then select your user account.
  5. Ensure you have Full Control enabled. If not, check the box.
  6. Click Apply and OK.
  7. Retry accessing the file or performing the action.


Step 5: Scan for Malware and Viruses

Malicious infections often modify or corrupt critical data.

  1. Open your antivirus software or use Windows Security.
  2. Go to Virus & threat protection.
  3. Run a Full Scan.
  4. Follow prompts to quarantine/remove threats.
  5. Restart your PC after cleanup.


Step 6: Update Your Drivers and Windows

Outdated or incompatible drivers may cause system conflicts.

  1. Press Windows + I to open Settings.
  2. Navigate to Update & Security > Windows Update.
  3. Click Check for updates and install all available updates.
  4. To update drivers:

    • Right-click Start, select Device Manager.
    • Expand categories and right-click devices to select Update driver.
  5. Restart your computer.


Step 7: Repair Windows Registry (Advanced)

Note: This step involves risk; back up your registry before proceeding.

  1. Press Windows + R, type regedit, and hit Enter.
  2. Navigate to the registry key related to the software or system giving the error (if known).
  3. Right-click and select Export to back up the key.
  4. Use tools like CCleaner or Advanced System Repair to scan and fix registry issues.
  5. Restart your PC after cleaning.


Step 8: Reinstall the Affected Software

If ERROR_13 appears during the use of a specific app:

  1. Press Windows + I to open Settings.
  2. Go to Apps > Apps & features.
  3. Find the problematic app, click it, and select Uninstall.
  4. Restart your PC.
  5. Download the latest version of the software and reinstall.
  6. Check if the error is resolved.


Step 9: Perform a System Restore

If ERROR_13 started recently, a restore point might fix it.

  1. Press Windows + S, type Create a restore point.
  2. Open the System Properties > System Protection tab.
  3. Click System Restore.
  4. Choose a restore point before the error occurred.
  5. Follow the on-screen instructions.
  6. After restoration, check for the error.


Step 10: Seek Professional Help

If none of the above steps work, there may be advanced system issues or hardware failures.

  • Contact Microsoft Support.
  • Visit a trusted local IT professional.
  • Consider reinstalling Windows as a last resort.


  • Regularly update your Windows and drivers.
  • Avoid installing untrusted software.
  • Maintain strong antivirus protection.
  • Regularly back up important files.
  • Run disk and system scans periodically.


Conclusion

While encountering Windows Error Code ERROR_13 can feel overwhelming, following this comprehensive step-by-step guide should help you diagnose and resolve the issue efficiently. Be patient, follow each step carefully, and soon your system will be error-free again. If you found this guide helpful, share it with friends or colleagues facing the same problem!


Did this guide fix your ERROR_13 issue? Have tips of your own? Drop a comment below! Your feedback helps our community grow.

Updated on June 17, 2025
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