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How to Fix Windows Error Code ERROR_362: Step-by-Step Guide


Windows Error Code ERROR_362 can be frustrating, especially when it interrupts your workflow or gaming experience. This error often points to issues related to device driver problems, software conflicts, or system file corruption. Don’t worry — with a bit of patience and the right approach, you can fix this error and get back to using your PC smoothly. This step-by-step guide will walk you through effective solutions in simple language.


What is Windows Error Code ERROR_362?

Before diving into fixes, it helps to understand what ERROR_362 means. This code typically signifies a device driver fault or a problem in hardware communication within Windows. It can occur when a device driver fails, or when there is an incompatibility between system components.


Step 1: Restart Your Computer

Before troubleshooting deeply, try restarting your PC.

  • Why? Sometimes, minor glitches cause errors, and a quick reboot can clear temporary files and reset drivers.
  • How? Click Start > Power > Restart.
  • After rebooting, check if ERROR_362 appears again.


Step 2: Update Device Drivers

Outdated or corrupted device drivers often trigger ERROR_362.

How to update drivers automatically:

  1. Press Windows + X and select Device Manager.
  2. Look for any devices with a yellow exclamation mark.
  3. Right-click the device and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Follow the on-screen instructions.

Update drivers manually:

  • Visit the official website of your device manufacturer.
  • Download the latest drivers compatible with your Windows version.
  • Install the drivers and restart your PC.

Pro Tip: Prioritize updating graphics, sound, and chipset drivers, as these are common culprits of ERROR_362.


Step 3: Run the Windows Troubleshooter

Windows has built-in troubleshooters that can automatically detect and fix hardware and driver issues.

  1. Open Settings by pressing Windows + I.
  2. Navigate to Update & Security > Troubleshoot > Additional troubleshooters.
  3. Choose the relevant troubleshooter (e.g., Hardware and Devices).
  4. Click Run the troubleshooter and follow prompts.


Step 4: Check for Windows Updates

Keeping your Windows OS updated ensures bug fixes and driver patches from Microsoft.

  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates.
  3. Install any available updates and restart your computer.


Step 5: Perform a Clean Boot

Sometimes third-party software conflicts cause ERROR_362. A clean boot starts Windows with minimal programs and drivers.

Steps for a clean boot:

  1. Press Windows + R, type msconfig, and hit Enter.
  2. In the System Configuration window, go to the Services tab.
  3. Check Hide all Microsoft services, then click Disable all.
  4. Move to the Startup tab and click Open Task Manager.
  5. Disable all startup items.
  6. Close Task Manager and click OK on the System Configuration window.
  7. Restart your PC.

  • Check if the error persists.
  • To revert, repeat the steps and re-enable services/startup programs.


Step 6: Scan and Repair System Files

Corrupt system files can cause this error.

Use the System File Checker (SFC):

  1. Type cmd in the Windows search bar.
  2. Right-click Command Prompt and select Run as administrator.
  3. Type the following command and press Enter:

    bash
    sfc /scannow

  4. Wait for the scan to complete (may take some time).
  5. Follow any recommendations and restart your computer.


Step 7: Use DISM Tool to Repair System Image

If SFC finds but cannot fix corrupt files, DISM (Deployment Image Servicing and Management) tool can help:

  1. Open Command Prompt as administrator (see Step 6).
  2. Enter this command:

    bash
    DISM /Online /Cleanup-Image /RestoreHealth

  3. Wait for the process to complete.
  4. Restart your PC and check for the error again.


Step 8: Uninstall and Reinstall Problematic Software or Drivers

If you notice ERROR_362 occurs after installing new software or updates:

  1. Go to Settings > Apps.
  2. Find and uninstall the recently installed application.
  3. Alternatively, uninstall the related device driver via Device Manager:

    • Right-click corrupted device > Uninstall device.
  4. Reboot and reinstall the software or driver from an official source.


Step 9: Restore Your System

If the error started recently, restoring your system to an earlier point can resolve it.

  1. Search for Create a restore point in the Start menu.
  2. Click System Restore.
  3. Choose a restore point dated before the error appeared.
  4. Follow prompts and allow Windows to restart.


Step 10: Seek Professional Help or Reinstall Windows

If none of the above methods work, it might be time to:

  • Contact Microsoft Support or your device’s manufacturer.
  • Consider backing up your data and performing a clean Windows installation.


Bonus Tips to Prevent ERROR_362

  • Keep your Windows and drivers updated regularly.
  • Avoid installing suspicious or unofficial software.
  • Maintain a clean system by deleting temporary files and running antivirus scans.
  • Use reliable hardware to avoid compatibility issues.


Final Thoughts

Fixing Windows Error Code ERROR_362 might sound technical, but many common steps like updating drivers and running built-in troubleshooters work wonders. Don’t rush — methodically follow this guide, and your computer should be error-free in no time.

If you found this guide helpful, consider sharing it with friends or bookmarking it for future reference. Got questions? Feel free to ask!


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Thank you for reading! Happy computing!

Updated on June 19, 2025
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