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How to Fix Windows Error Code ERROR_420: Step-by-Step Troubleshooting Guide


Encountering the Windows Error Code ERROR_420 can be frustrating, especially when you’re in the middle of important work or just trying to enjoy your computer. This error usually indicates a problem related to network or system file issues, causing interruptions or functionality loss in Windows.

Don’t worry! In this detailed, step-by-step guide, we’ll walk you through the most effective troubleshooting methods to fix ERROR_420 with ease. Whether you’re a tech newbie or an advanced user, these instructions are designed to be clear, actionable, and foolproof.


What Is Windows Error Code ERROR_420?

Before diving into fixes, let’s understand what ERROR_420 means. Typically, ERROR_420 (also known as ERROR_RETRY) is associated with network and system retry issues. It suggests that an operation did not complete successfully and may require you to try again or fix underlying system/network problems.

Common symptoms include:

  • Failed network connections
  • Interrupted downloads or updates
  • System processes not completing


Step 1: Restart Your Computer

Sometimes, the simplest fix is the best place to start. Restarting your computer clears temporary glitches and refreshes system resources.

  • Save all your work.
  • Click on Start > Power > Restart.
  • After rebooting, check if the error persists.

If the error is still there, move on to the next step.


Step 2: Run the Windows Network Troubleshooter

Since ERROR_420 often relates to network retries, the built-in Windows Network Troubleshooter can detect and fix common connectivity issues.

  • Press Windows Key + I to open Settings.
  • Navigate to Network & Internet.
  • Scroll down and click Network troubleshooter.
  • Follow the on-screen instructions.

This automated tool might identify issues like DNS problems, IP conflicts, or adapter errors.


Step 3: Reset Network Settings

If the troubleshooter found no issues or couldn’t fix them, resetting network settings will clear everything network-related and restore defaults.

  • Press Windows Key + I > Network & Internet.
  • Scroll down and select Network reset.
  • Click Reset now, then confirm.
  • Your PC will restart automatically.

After reboot, reconnect to your network and test if ERROR_420 is resolved.


Step 4: Scan for Malware or Viruses

Malware infections can cause unexpected system errors including ERROR_420.

  • Open Windows Security by typing it into the Start menu.
  • Click Virus & threat protection.
  • Select Quick scan or Full scan for a deeper check.
  • Follow prompts to remove threats if found.

Malicious programs might disrupt network operations or corrupt system files.


Step 5: Run System File Checker (SFC)

Damaged or missing system files can trigger retry errors. The System File Checker tool scans and repairs these files.

  • Type cmd in Start menu, right-click Command Prompt, and choose Run as administrator.
  • In the black window, type:

    sfc /scannow

  • Press Enter.
  • Wait until the verification reaches 100% and observe results.

If errors were repaired, restart your computer and check for the error again.


Step 6: Use DISM Tool to Repair Windows Image

If SFC didn’t fix all problems, the Deployment Image Servicing and Management (DISM) tool can repair the system image.

  • Open Command Prompt as Administrator (see step 5).
  • Enter these commands one by one:

    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

  • These commands check the Windows image and fix corrupted components.
  • Restart your PC after completion.


Step 7: Update Windows & Drivers

Outdated system software or device drivers can cause errors including ERROR_420.

  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates and install any available patches.
  • Also, update network adapter drivers:

    • Press Windows Key + X and select Device Manager.
    • Expand Network adapters, right-click your device, and pick Update driver.
    • Choose Search automatically for updated driver software.


Step 8: Check for Third-Party Software Conflicts

Sometimes third-party firewall, VPN, or antivirus programs interfere with network functions.

  • Temporarily disable these programs and try to reproduce the error.
  • If the error stops, consider reconfiguring or uninstalling conflicting software.


Step 9: Restore System to a Previous Point

If ERROR_420 started recently, using System Restore can revert your machine to a state before the error appeared.

  • Search for Create a restore point in Start menu and open it.
  • Click System Restore.
  • Follow the wizard to choose a restore point dated before the error began.
  • Confirm and wait for the process to finish.


Step 10: Contact Microsoft Support

If none of the above solutions fix ERROR_420, consider reaching out to Microsoft Support or visiting the Microsoft Community forums. They can offer more specialized help based on your system logs and configurations.


Final Thoughts

Windows Error Code ERROR_420 might seem intimidating, but with careful troubleshooting, it’s fixable. The key is patience and following each step methodically. Keep your system updated, regularly scan for malware, and remember that sometimes a simple restart resolves many issues.

If you found this guide helpful, don’t hesitate to bookmark it or share it with friends facing the same problem!


Keywords: Windows Error Code ERROR_420, fix ERROR_420, Windows network troubleshooting, SFC scan, DISM fix, network reset Windows, Windows error retry problem


If you have any questions or want me to help with specific steps, just ask!

Updated on June 19, 2025
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