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How to Fix Windows Error Code ERROR_497: A Step-by-Step Guide


Encountering Windows error codes can be frustrating, especially when the message isn’t very descriptive. One such error is ERROR_497, which can disrupt your workflow or stop certain applications from running smoothly. Don’t worry—this guide will walk you through the steps to diagnose and fix this issue efficiently.


What is Windows Error Code ERROR_497?

Error code ERROR_497 usually indicates a problem related to network connectivity or corrupted system files that affect Windows operations like file downloads, updates, or network-dependent applications. Although the exact nature can vary based on your system setup, the troubleshooting steps below will help you pinpoint and resolve the issue.


Why Fix ERROR_497?

  • Restore smooth operation of Windows and applications.
  • Prevent data loss caused by interrupted processes.
  • Improve overall system stability and performance.
  • Avoid recurring errors and enhance security.


Step-By-Step Guide to Fix Windows Error Code ERROR_497

Step 1: Restart Your Computer

Before diving deeper, try the classic fix:

  1. Save your work and close all applications.
  2. Restart your PC via the Start menu.
  3. See if the error persists after reboot.

Why? Sometimes, minor system glitches clear up after a reboot.


Step 2: Check Your Internet Connection

Since ERROR_497 commonly relates to network issues, verify your connection:

  1. Open your browser and visit a website to confirm connectivity.
  2. If the site doesn’t load, restart your router/modem.
  3. Use Windows’ built-in troubleshooter:

    • Go to Settings > Network & Internet > Status.
    • Click Network troubleshooter and follow on-screen instructions.


Step 3: Run the Windows Network Diagnostics Tool

Windows includes diagnostic tools that can automatically detect and fix network problems:

  1. Press Win + R, type msdt.exe -id NetworkDiagnosticsNetworkAdapter, and press Enter.
  2. Follow the wizard and apply any recommended fixes.


Step 4: Clear Temporary Files and Cache

Corrupted temporary files can contribute to ERROR_497:

  1. Press Win + R, type %temp%, and press Enter.
  2. Delete all files in the temporary folder.
  3. Next, run Disk Cleanup:

    • Type Disk Cleanup in the Start menu.
    • Select your system drive (usually C:) and click OK.
    • Check Temporary files, System cache, and other unwanted files.
    • Click Clean up system files then OK.


Step 5: Update Network Drivers

Outdated or corrupt network drivers may trigger ERROR_497:

  1. Press Win + X, choose Device Manager.
  2. Expand Network adapters.
  3. Right-click your network device and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Restart your PC after updating.


Step 6: Reset TCP/IP Stack and Flush DNS

Resetting your network settings often clears obscure network errors:

  1. Open Command Prompt as Administrator:

    • Search cmd in Start.
    • Right-click Command Prompt and select Run as administrator.
  2. Enter these commands one by one, pressing Enter after each:

    netsh int ip reset
    netsh winsock reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns

  3. Restart your computer.


Step 7: Scan for Malware and Viruses

Malware infections can cause strange Windows errors:

  1. Open Windows Security from Start.
  2. Go to Virus & threat protection.
  3. Run a Full scan.
  4. Follow the instructions to quarantine or remove threats.


Step 8: Perform System File Checker (SFC) and DISM Scan

Corrupted system files might be the culprit:

  1. Open Command Prompt as Administrator.
  2. Type and run:

    sfc /scannow

  3. Wait for the scan to complete. It will automatically fix corrupted files.
  4. If issues persist, run:

    DISM /Online /Cleanup-Image /RestoreHealth

  5. Restart your system.


Step 9: Check for Windows Updates

Keeping Windows up to date fixes many bugs:

  1. Go to Settings > Update & Security > Windows Update.
  2. Click Check for updates.
  3. Install any available updates and restart.


Step 10: Restore Your System (Last Resort)

If none of the above work, you can restore your system to a previous state:

  1. Search for Create a restore point in Start and open it.
  2. Click System Restore.
  3. Choose a restore point dated before the error started.
  4. Follow on-screen instructions.

Note: This won’t affect your personal files but may remove recently installed apps or drivers.


Tips to Prevent Future Errors Like ERROR_497

  • Keep your system and drivers updated regularly.
  • Avoid unreliable third-party software.
  • Scan for malware weekly.
  • Maintain a stable internet connection.
  • Backup your system periodically.


Final Thoughts

Facing Windows Error Code ERROR_497 can disrupt your daily computing, but with the above steps, you can troubleshoot and fix the issue like a pro. Take your time working through the guide, and don’t hesitate to seek professional help if the problem persists. Stay patient, and remember: every error is a chance to learn more about your system!

If you found this guide helpful, share it with friends or colleagues who might need it. And for more tech tips, keep following our blog!


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Feel free to ask any questions or share your experience in the comments below!

Updated on June 20, 2025
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