1. Home
  2. Windows
  3. How to Fix Windows ERROR_15: Step-by-Step Troubleshooting Guide

How to Fix Windows ERROR_15: Step-by-Step Troubleshooting Guide


Windows ERROR_15, sometimes appearing as "Error 15: File not found" or similar messages, can be both frustrating and disruptive. This error generally indicates that a file or resource required by a program or the system is missing or inaccessible. Whether you’re a casual user or a tech enthusiast, this step-by-step guide will help you troubleshoot and fix ERROR_15 effectively.


What is Windows ERROR_15?

ERROR_15 is a common Windows system error code signaling that the system or application cannot locate a specific file or directory. This could be due to deleted files, corrupted system components, malware infection, or incorrect system configurations.


Common Causes of ERROR_15

  • Missing or corrupted system files
  • Incorrect file paths or registry errors
  • Malware or virus infections
  • Faulty software installation or updates
  • Disk errors or hardware issues


Step-by-Step Guide to Fix Windows ERROR_15

Step 1: Restart Your Computer

Sometimes, a simple restart can resolve transient glitches.

  • Save your work
  • Click on Start > Power > Restart

After rebooting, check if the error persists.


Step 2: Run System File Checker (SFC)

The System File Checker scans and repairs corrupted or missing Windows system files.

  1. Press Windows + S, type cmd.
  2. Right-click on Command Prompt and choose Run as administrator.
  3. In the command window, type:

    sfc /scannow

  4. Press Enter and wait for the process to complete.

If corrupted files are found, Windows will attempt to fix them automatically.


Step 3: Use the Deployment Image Servicing and Management Tool (DISM)

If SFC cannot fix all issues, DISM may help.

  1. Open Command Prompt as administrator.
  2. Run the following commands one by one:

    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

  3. After these commands execute, restart your PC.


Step 4: Check for Malware and Viruses

Malware can delete or hide files, causing ERROR_15.

  • Update your antivirus software.
  • Run a full system scan.
  • Remove any detected threats.
  • Alternatively, you can use free tools like Malwarebytes to scan your PC.


Step 5: Verify File Paths and Application Settings

If ERROR_15 happens when launching a specific program:

  • Confirm the application’s shortcut points to the correct executable path.
  • Reinstall the software to restore missing or corrupted files.
  • Check associated configuration files for invalid file paths.


Step 6: Run Check Disk Utility (chkdsk)

Disk errors may lead to inaccessible files.

  1. Open Command Prompt as administrator.
  2. Type:

    chkdsk C: /f /r /x

  3. Press Enter.
  4. If prompted to schedule the scan on next reboot, type Y and restart your PC.


Step 7: Restore Your System

If the error appeared recently, a System Restore might help.

  1. Press Windows + S, type restore.
  2. Select Create a restore point.
  3. Click on System Restore.
  4. Choose a restore point before the error started.
  5. Follow the prompts to restore your system.


Step 8: Update Windows and Drivers

Outdated drivers or system updates can cause system instability.

  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates and install available updates.
  • Also, update hardware drivers via Device Manager.


Bonus Tips for Preventing ERROR_15

  • Regularly back up your important files.
  • Avoid deleting system files manually.
  • Use trusted antivirus programs.
  • Keep Windows and all applications up to date.


When to Seek Professional Help

If you’ve gone through every step and ERROR_15 still appears, it might be time to consult a professional. There could be deeper hardware issues or complex software conflicts that require advanced diagnostics.


Conclusion

Dealing with Windows ERROR_15 can be daunting, but by following this thorough troubleshooting guide, you can likely resolve it on your own. Remember, patience is key, and taking systematic steps will ensure you don’t miss anything important.

If you found this article helpful, consider sharing it with friends or bookmarking it for future reference. And, as always, happy computing!


Keywords for SEO

Windows ERROR_15 fix, error 15 Windows troubleshooting, how to fix Error 15, Windows file not found error, SFC scan Windows, DISM restore health, fix missing files Windows, Windows error repair guide

Updated on June 17, 2025
Was this article helpful?

Related Articles

Leave a Comment