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How to Fix Windows ERROR_164: Step-by-Step Troubleshooting Guide


If you’ve encountered Windows ERROR_164, you’re not alone. This error can be frustrating, but don’t worry—help is here. In this detailed, easy-to-follow guide, we’ll walk you through everything you need to know to identify and fix this specific Windows error. Whether you’re a tech novice or savvy user, these step-by-step instructions will get your system running smoothly again.


What is Windows ERROR_164?

Before diving into the fix, it’s important to understand what ERROR_164 means. Typically, this error relates to device or driver issues, often linked to problems such as:

  • Conflicts with hardware devices
  • Corrupted or missing drivers
  • System file errors
  • Incorrect or unsuccessful device installation

Knowing the root cause can help you apply the right fix efficiently.


Step 1: Restart Your Computer

Sometimes, the simplest solution is the best starting point.

  • Save all your work.
  • Close all programs.
  • Click Start > Power > Restart.

Restarting refreshes your system and may clear temporary glitches causing ERROR_164.


Step 2: Identify the Problematic Device or Driver

ERROR_164 often relates to device drivers. To pinpoint the problem:

  1. Press Windows + X and select Device Manager.
  2. Look for any devices with a yellow exclamation mark (!). These indicate driver issues.
  3. Right-click the problematic device and select Properties to get more info on the error.


Step 3: Update or Reinstall the Device Driver

Outdated or corrupted drivers are a common cause of this error. To update or reinstall drivers:

Update Driver:

  1. Right-click the device in Device Manager.
  2. Select Update driver.
  3. Choose Search automatically for updated driver software.
  4. Follow the on-screen prompts.

Reinstall Driver:

  1. Right-click the device and select Uninstall device.
  2. Confirm the action.
  3. Restart your PC to allow Windows to reinstall the driver automatically.


Step 4: Run Windows Troubleshooter

Windows offers built-in troubleshooters to automatically detect and fix problems.

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Click Additional troubleshooters.
  3. Select Hardware and Devices and run the troubleshooter.
  4. Follow the instructions and apply any fixes it recommends.


Step 5: Check for Windows Updates

Microsoft continually releases patches and updates to fix issues.

  1. Open Settings > Update & Security > Windows Update.
  2. Click Check for updates.
  3. Install all available updates.
  4. Restart your PC if required.


Step 6: Run System File Checker (SFC)

System files might be corrupted, causing ERROR_164. The System File Checker tool can repair this:

  1. Press Windows + S, type cmd.
  2. Right-click Command Prompt and select Run as administrator.
  3. In the Command Prompt window, type:

    sfc /scannow

  4. Press Enter and wait for the scan to complete.
  5. If corrupted files are found, the tool will repair them automatically.
  6. Restart your computer.


Step 7: Use the Deployment Image Servicing and Management (DISM) Tool

If SFC doesn’t fix the problem, use DISM for advanced repairs:

  1. Open Command Prompt as administrator.
  2. Type the following commands, pressing Enter after each:

    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

  3. Wait for the process to finish and then restart your PC.


Step 8: Check Hardware Connections

Sometimes, ERROR_164 can come from faulty connections:

  • Turn off your computer and unplug it.
  • Open the case (if you’re comfortable doing so) and check that all cables, cards, and peripherals are firmly connected.
  • Reseat RAM sticks and expansion cards.
  • Plug everything back and turn on your PC.


Step 9: Restore Your System to a Previous State

If the error appeared recently, system restore might help:

  1. Search Create a restore point in the Start menu and open it.
  2. Click System Restore.
  3. Choose a restore point dated before the error started.
  4. Follow the prompts to restore your system.


Step 10: Seek Professional Help

If none of these steps resolve the ERROR_164, it might be time to consult a professional technician. The issue could be complex hardware failure or deeper software corruption.


Final Thoughts

Dealing with Windows ERROR_164 can be daunting, but with patience and these detailed steps, most users can fix this issue themselves. Always remember to back up your important data before performing major system repairs.

If you found this guide helpful, share it with friends or bookmark it for future reference. Got a question or want to share your success story? Drop a comment below!


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By following this human-friendly, detailed guide, you can tackle Windows ERROR_164 confidently and get your computer back on track in no time!

Updated on June 20, 2025
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