Encountering the Windows ERROR_53: Network Path Not Found message can be frustrating, especially when you need to access shared files or network resources quickly. This error typically occurs when Windows is unable to find the path you are trying to access on a network—whether it’s a shared folder, printer, or other device.
In this detailed, step-by-step guide, we’ll walk you through how to troubleshoot and fix this common Windows networking issue effectively. We’ll keep it simple, practical, and easy to understand with a friendly touch.
What is ERROR_53: Network Path Not Found?
Before diving into the fix, it helps to know what this error means:
- Definition: ERROR_53 indicates that Windows failed to locate the network path requested.
- When it happens: When you try to access a shared folder, printer, or drive via UNC path (e.g.,
\\ComputerName\SharedFolder) and Windows can’t see or reach that resource. - Common reasons: Network configuration problems, firewall blocking, DNS issues, or permission problems.
Step 1: Verify Network Connection and Names
Start with the basics—make sure both your PC and the target device are properly connected to the same network.
- Check Physical Connections: If you’re on Ethernet, check the cable; on Wi-Fi, ensure you’re connected by looking at your network icon.
- Ping the Target Computer:
- Press Win + R, type
cmd, and hit Enter. - In Command Prompt, type
ping ComputerName(replace with the target machine’s name or IP address). - If you get replies, it means the network is accessible. If not, there’s a connectivity problem to fix.
- Press Win + R, type
- Use IP Address Instead of Hostname:
- Sometimes DNS or NetBIOS resolution fails. Instead of
\\ComputerName\SharedFolder, try\\192.168.x.x\SharedFolder. - If this works, it indicates a name resolution issue.
- Sometimes DNS or NetBIOS resolution fails. Instead of
Step 2: Confirm Shared Resource Availability
Even if the network is reachable, the shared folder or resource might not be properly shared or accessible.
- Check Sharing Settings on Target Computer:
- Right-click the folder you want to share > Properties > Sharing tab.
- Verify the folder is shared and the permissions allow the user to access it.
- Ensure Network Discovery is Enabled:
- On the target PC, open Control Panel > Network and Sharing Center > Change advanced sharing settings.
- Turn on Network Discovery and File and Printer Sharing under your current profile (Private or Domain).
- Check Permissions:
- Under the Sharing tab, click Advanced Sharing > Permissions.
- Confirm your user or group has at least "Read" access.
Step 3: Temporarily Disable Firewall and Antivirus Software
Sometimes, the firewall or antivirus prevents access to network paths.
- Disable Windows Defender Firewall:
- Open Control Panel > Windows Defender Firewall > Turn Windows Defender Firewall on or off.
- Temporarily disable it for the Private network.
- Disable Third-Party Antivirus/Firewall:
- If you have other security software, temporarily disable it.
- Test Access Again:
- Try accessing the network path now.
- IMPORTANT: Turn your firewall and antivirus back on after testing to stay protected.
Step 4: Check the SMB Protocol and Services
Windows uses the SMB protocol for sharing files and printers. If it’s disabled or services are stopped, you’ll see ERROR_53.
- Ensure SMB Protocol is Enabled:
- Open Control Panel > Programs and Features > Turn Windows features on or off.
- Scroll down and make sure SMB 1.0/CIFS File Sharing Support is checked.
- Note: SMBv1 is outdated and insecure; enable only if necessary.
- Check Required Windows Services:
- Press Win + R, type
services.mscand press Enter. - Make sure these services are running:
- Workstation
- Server
- TCP/IP NetBIOS Helper
- If not running, right-click service > Start.
- Press Win + R, type
Step 5: Use the Correct Network Credentials
If you’re prompted for a username and password or get denied access, incorrect credentials can cause ERROR_53.
- Clear any saved network credentials:
- Open Control Panel > Credential Manager.
- Go to Windows Credentials and remove any saved credentials for the network device.
- Access the resource again, entering the proper username and password.
Step 6: Verify DNS and NetBIOS Settings
Name resolution issues can prevent finding network paths.
- Flush DNS Cache:
- Open Command Prompt.
- Run
ipconfig /flushdns.
- Enable NetBIOS over TCP/IP:
- Open Network Connections > Select your active connection > Properties > Select Internet Protocol Version 4 (TCP/IPv4) > Properties.
- Click Advanced > WINS tab.
- Select Enable NetBIOS over TCP/IP.
- Restart your computer and try again.
Step 7: Map the Network Drive Manually
Try mapping the network folder as a drive:
- Open File Explorer > This PC.
- Click Computer tab > Map network drive.
- Choose a drive letter and enter the folder path (
\\ComputerName\SharedFolder). - Check Reconnect at sign-in and Connect using different credentials if needed.
- Click Finish.
Final Thoughts
The ERROR_53: Network Path Not Found can stem from a few different issues, but following these steps methodically will usually get you back on track. Remember to:
- Double-check network connectivity and sharing settings.
- Temporarily disable firewalls to test connectivity.
- Verify SMB and service statuses.
- Ensure proper credentials and name resolution.
If you’re still stuck after trying all these steps, it might help to reach out to your network administrator or tech support for your environment.
SEO Keywords to Keep in Mind:
- Windows ERROR_53
- Network path not found Windows 10/11
- How to fix network path not found error
- Windows shared folder access problem
- Windows network troubleshooting ERROR_53
Need a hand with Windows networking? Don’t hesitate to ask in the comments below! I’m here to help you troubleshoot and solve your PC problems with ease. Happy networking!
