Encountering Windows ERROR_97 can be frustrating, especially when you don’t immediately understand what’s causing it or how to fix it. Whether you’re a novice or a seasoned Windows user, this step-by-step guide will help you diagnose and resolve this error quickly and efficiently. Let’s dive in!
What is Windows ERROR_97?
Error code 97 generally indicates a communication problem with devices or drivers, often related to network, USB connections, or printer issues. It might manifest when your system fails to communicate correctly with a peripheral or hardware component, leading to the infamous ERROR_97 message.
Common scenarios where ERROR_97 appears:
- Printer fails to connect or print.
- USB devices not recognized.
- Network communication errors.
Step-By-Step Guide to Fix Windows ERROR_97
Step 1: Restart Your Computer and Devices
Before diving into complicated solutions, try a simple reboot. Many errors are resolved simply by restarting your system.
- Save your work.
- Restart your PC.
- If the error relates to a peripheral (printer, USB device), unplug it, wait 30 seconds, then reconnect.
Sometimes, this simple step refreshes device connections and clears temporary glitches.
Step 2: Check Your Device Connections and Cables
A loose or damaged cable could be causing the communication breakdown.
- Check all cables (USB, Ethernet, printer cables) for visible damage.
- Disconnect and reconnect cables securely.
- Try using a different USB port or cable to rule out hardware faults.
Step 3: Update Device Drivers
Outdated or corrupted device drivers are a major source of errors like ERROR_97.
- Press Windows + X and select Device Manager.
- Identify the problematic device (printer, USB controller, network adapter).
- Right-click the device and select Update driver.
- Choose Search automatically for updated driver software.
- Follow the prompts and restart your computer after update.
You can also visit the manufacturer’s website to download the latest drivers.
Step 4: Run the Windows Troubleshooter
Windows has built-in troubleshooters that automatically detect and sometimes fix errors.
- Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
- Select the troubleshooter relevant to your device (e.g., Printer, Hardware and Devices, Network Adapter).
- Click Run the troubleshooter and follow on-screen instructions.
Step 5: Check for Windows Updates
Sometimes, Microsoft releases patches that fix specific errors.
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates.
- Install any available updates, then restart your system.
Keeping your OS updated ensures better hardware compatibility and fewer bugs.
Step 6: Reset or Reinstall Problematic Device
If the error persists, try resetting or reinstalling the device.
- Open Device Manager.
- Right-click the device and select Uninstall device.
- Confirm uninstallation.
- Restart your PC — Windows will attempt to reinstall the driver automatically.
- Test if ERROR_97 still appears.
Step 7: Check for Conflicting Software
Sometimes, third-party software can interfere with device communication.
- Think about any recently installed programs or drivers before the error appeared.
- Uninstall suspicious software via Control Panel > Programs and Features.
- Restart and check if the problem resolves.
Step 8: Scan for Malware
Malware infections can cause various system errors.
- Run a full system scan using Windows Defender or your preferred antivirus software.
- Remove any detected threats.
- Restart your computer.
Step 9: Perform a System File Check (SFC)
Corrupted system files may cause errors like ERROR_97.
- Press Windows + X, select Windows Terminal (Admin) or Command Prompt (Admin).
-
Type the following command and press Enter:
sfc /scannow
- Wait for the scan to complete — it will automatically repair corrupted files.
- Restart your PC.
Step 10: Contact Support or Consider Hardware Replacement
If none of the above steps solve ERROR_97, it could be a hardware failure.
- Contact your device manufacturer’s support.
- Consider visiting a professional repair service.
- If the device is old or damaged beyond repair, replacement might be the most cost-effective option.
Final Thoughts
Windows ERROR_97 might seem intimidating initially, but with patience and a methodical approach, you can often fix it yourself. Remember to keep your devices updated and maintain good hardware hygiene by replacing faulty cables and components timely.
If you found this guide helpful, share it with others who might be facing similar Windows troubles. And if you have questions or need further assistance, drop a comment below — we’re here to help!
FAQ
Q: Is ERROR_97 a critical error?
A: Typically, no. It mostly relates to communication issues, but ignoring it long-term can affect device functionality.
Q: Can I prevent ERROR_97 from happening?
A: Regular system updates, driver maintenance, and careful hardware handling can reduce its chances.
With these steps, you’re well-equipped to troubleshoot Windows ERROR_97 confidently!
