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How to Fix Windows System Error Code ERROR_104: Step-by-Step Guide


Encountering the Windows System Error Code ERROR_104 can be frustrating, but don’t worry — you’re not alone, and this issue is usually fixable with some straightforward troubleshooting. In this detailed, easy-to-follow guide, we’ll walk you through the steps to resolve ERROR_104 effectively, making your Windows experience smooth again.


What is Windows System Error Code ERROR_104?

ERROR_104 typically indicates a problem related to network connections, commonly phrased as a “Connection reset by peer” error. It usually happens when a network connection is forcibly closed by the remote host, leading to interrupted services or failed network access. This might occur during software updates, file transfers, remote desktop connections, or while accessing certain web services.


Why Fixing ERROR_104 Matters

Ignoring ERROR_104 can lead to:

  • Interrupted workflows due to failed network access
  • Inability to connect to essential servers or services
  • Poor application performance or frequent crashes
  • Frustration and decreased productivity


Step-by-Step Guide to Fix Windows System Error Code ERROR_104

Take a deep breath and follow these steps carefully. Whether you’re a beginner or experienced user, these instructions are designed to be clear and actionable.

Step 1: Restart Your Computer and Network Devices

Begin with a simple, often overlooked step:

  • Shut down your PC.
  • Unplug your modem and router from power.
  • Wait for about 60 seconds.
  • Plug them back in and wait for them to fully reboot.
  • Turn your PC back on and check if ERROR_104 persists.

Why? Sometimes, network glitches cause transient issues that can be resolved by rebooting.


Step 2: Check Your Internet Connection and Stability

A shaky or disconnected network is a common cause.

  • Ensure your PC is connected to the internet.
  • Test other devices to confirm if the internet is working.
  • Connect via wired Ethernet if you’re using Wi-Fi to rule out Wi-Fi interference.


Step 3: Disable Firewall and Antivirus Temporarily

Sometimes, overprotective firewall settings can block essential connections.

  • Windows Firewall:

    • Go to Control Panel > System and Security > Windows Defender Firewall.
    • Click on Turn Windows Defender Firewall on or off.
    • Temporarily turn it off for private and public networks.

  • Third-party Antivirus:

    • Open your antivirus program.
    • Look for options like Shield or Protection.
    • Temporarily disable it.

Important: Re-enable your security software after checking to avoid exposure.


Step 4: Update Network Drivers

Outdated or corrupted drivers can cause connectivity errors.

  • Press Windows + X and select Device Manager.
  • Expand Network adapters.
  • Right-click your network adapter and select Update driver.
  • Choose Search automatically for updated driver software.
  • Restart your computer after the update.


Step 5: Reset Network Settings

Resetting network configurations can clear persistent issues.

  • Open Command Prompt as Administrator:

    • Type cmd in the search bar, right-click Command Prompt, and select Run as administrator.
  • Execute these commands one by one, pressing Enter after each:

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns

  • Restart your PC.


Step 6: Check for Windows Updates

Microsoft often releases patches fixing bugs and connectivity issues.

  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates.
  • Install any pending updates.
  • Restart your computer.


Step 7: Investigate Specific Application Settings

If ERROR_104 appears in a particular app (e.g., VPN, remote desktop, FTP client):

  • Verify your app’s network settings.
  • Make sure it uses proper IP addresses or hostnames.
  • Update the application to the latest version.
  • Try reinstalling the app if problems continue.


Step 8: Contact Your ISP or Network Administrator

If, after all these steps, the error persists, it might be due to issues on your Internet Service Provider’s end or network policies controlled by an administrator.

  • Explain the problem clearly.
  • Provide details about when and how the error occurs.
  • They might identify and resolve backend network issues for you.


Final Thoughts: Stay Patient, Stay Informed

Facing the ERROR_104 code can be a bump in the road, but with these steps, you’re well on your way to a solution. Remember:

  • Take your time with each step.
  • Don’t hesitate to seek additional help if needed.
  • Keep your system and software updated regularly.

If fixing technical issues isn’t your thing, asking a tech-savvy friend or professional for help is always a good option.


Got questions or success stories? Feel free to drop a comment below — we love hearing from you and helping out!


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Thank you for reading! Here’s to a smoother, error-free Windows experience. 🌟

Updated on June 17, 2025
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