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How to Fix Windows System Error Code ERROR_377: A Step-by-Step Guide


Windows system errors can be frustrating—but some issues, like ERROR_377, can be tackled easily with the right approach. If you’re encountering this pesky error code on your Windows device, don’t worry! This comprehensive, easy-to-follow guide will help you understand what ERROR_377 is, what causes it, and—most importantly—how to fix it step by step.


What is Windows System Error Code ERROR_377?

ERROR_377 is a system-level error in Windows typically associated with file or device access problems—for instance, issues where the resource is busy or temporarily unavailable. It might pop up when you try to connect an external device, run certain commands, or during application installations.

Understanding the root cause can sometimes be tricky because ERROR_377 is a generic error. However, it often relates to situations like:

  • A device or file currently being used by another process
  • Permission or security disputes
  • Temporary system resource conflicts


Common Symptoms of ERROR_377

  • "ERROR_377: The device or resource is currently busy" message on screen
  • Failure in accessing external devices like USB drives or external hard disks
  • Application installations or updates encountering errors
  • System processes hanging or slowing down


Step-by-Step Guide to Fix ERROR_377

Step 1: Restart Your Computer

It may sound simple, but rebooting often clears up many temporary system glitches. This helps by releasing locked files and closing stuck processes that might be causing the device or resource to be busy.

  • Save your work and close all applications.
  • Click Start > Power > Restart.
  • After booting up, try replicating the action that caused ERROR_377.

Step 2: Identify and Close Conflicting Processes

Since ERROR_377 often means something else is currently using the device or resource, you’ll want to check running processes:

  • Press Ctrl + Shift + Esc to open Task Manager.
  • Look for apps or background processes that might be accessing the device in question (e.g., backup software, antivirus, or media players).
  • Right-click any suspicious or unnecessary processes and select End Task.
  • Retry the action that caused the error.

Step 3: Disconnect and Reconnect External Devices

If the error involves external hardware:

  • Safely eject and physically disconnect the device (e.g., USB drive, external HDD).
  • Wait for about 10 seconds, then reconnect it.
  • If possible, try different USB ports or cables to rule out hardware issues.
  • Check if Windows recognizes the device properly: open File Explorer > This PC and see if the device shows up.

Step 4: Update or Reinstall Device Drivers

Outdated or corrupted drivers often cause system errors, including ERROR_377.

  • Press Windows + X and click Device Manager.
  • Navigate to the relevant category (e.g., Disk drives, Universal Serial Bus controllers).
  • Right-click the device causing trouble and select Update driver.
  • Choose Search automatically for updated driver software.
  • If no update is found or updating doesn’t fix the issue, right-click and select Uninstall device, then restart your PC. Windows will reinstall drivers automatically.

Step 5: Run the System File Checker (SFC) and DISM Tools

Corrupted system files may cause resource access errors.

  • Press Windows + S, type cmd, then right-click Command Prompt and choose Run as administrator.
  • Type the following command and press Enter:

    sfc /scannow

  • Wait until the process finishes and follow any on-screen instructions.
  • Next, run the Deployment Image Servicing and Management (DISM) tool by typing the following command:

    DISM /Online /Cleanup-Image /RestoreHealth

  • After completion, restart your PC and check if ERROR_377 persists.

Step 6: Temporarily Disable Antivirus or Firewall Software

Sometimes, security software may block access to devices or resources.

  • Right-click your antivirus icon in the system tray and select Disable or Pause protection (the exact option depends on the software).
  • Similarly, open Windows Security > Firewall & network protection and temporarily turn off the firewall.
  • Test if the error still occurs.
  • Remember to turn protection back on after testing for your security.

Step 7: Check for Windows Updates

Microsoft regularly releases updates that fix bugs and system errors.

  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates and install any available updates.
  • Restart your computer.

Step 8: Perform a Clean Boot

If the issue is due to software conflicts, clean booting can help isolate it.

  • Press Windows + R, type msconfig, and press Enter.
  • In the System Configuration window, go to the Services tab.
  • Check Hide all Microsoft services, then click Disable all.
  • Next, go to the Startup tab and click Open Task Manager.
  • Disable all startup items.
  • Close Task Manager and click OK in System Configuration.
  • Restart your PC and try reproducing the error.

If the error goes away, enable services and startup items one by one to identify the culprit.


Final Thoughts

Encountering ERROR_377 can be frustrating, but most of the time, this error is fixable with a few straightforward steps, as outlined above. Always remember to back up your data regularly before making major system changes.

If you’ve followed all steps and the problem still persists, it might be time to reach out for professional support or consider reinstalling Windows as a last resort.


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If you found this guide helpful, please share it with friends or colleagues who might be stuck with the same error! Have any questions or tips? Drop them in the comments below. Happy troubleshooting!

Updated on June 19, 2025
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