Windows users occasionally encounter frustrating error messages, and one common culprit is Error Code 31, which typically reads:
"This device is not working properly because Windows cannot load the drivers required for this device (Code 31)."
If you’re facing this error, don’t worry — you’re not alone. This issue usually points to driver problems that prevent your hardware from functioning correctly. The good news? It can be fixed with some straightforward troubleshooting steps.
In this detailed, easy-to-follow guide, I’ll walk you through how to resolve Windows Error Code 31 and get your device back in action.
What Causes Error Code 31?
Before we dive into fixes, it’s helpful to understand the root causes. Error Code 31 often occurs due to:
- Corrupted, missing, or outdated device drivers
- Conflicts between device drivers
- Issues with Windows registry entries related to the device
- Operating system glitches or incomplete Windows updates
Step-by-Step Fix for Windows Error Code 31
Step 1: Restart Your Computer
A simple restart can sometimes resolve device errors caused by temporary glitches. Save your work, reboot your machine, then check if the device issue persists.
Step 2: Run Windows Troubleshooter
Windows has a built-in troubleshooter that can automatically detect and fix common hardware problems.
- Press Windows Key + I to open Settings.
- Go to Update & Security > Troubleshoot > Additional troubleshooters.
- Select Hardware and Devices and click Run the troubleshooter.
- Follow the on-screen instructions and apply any recommended fixes.
Step 3: Update or Reinstall Device Drivers
Error Code 31 often relates to problematic drivers. Here’s how to update or reinstall them:
Update Drivers Automatically
- Press Windows Key + X and select Device Manager.
- Find the device with the error (marked with a yellow triangle).
- Right-click the device and select Update driver.
- Choose Search automatically for updated driver software.
- Follow prompts and restart your PC after installation.
Reinstall Drivers Manually
If updating didn’t help, try reinstalling:
- In Device Manager, right-click the problem device and select Uninstall device.
- Check the box Delete the driver software for this device, if available, and click Uninstall.
- Restart your computer. Windows should detect the device and reinstall the drivers automatically.
- If not, visit the device manufacturer’s website to download and install the latest driver manually.
Step 4: Roll Back Driver (If Problem Started After an Update)
Sometimes a newly installed driver can trigger the error.
- Open Device Manager and locate the faulty device.
- Right-click and choose Properties.
- Go to the Driver tab and click Roll Back Driver (if the option is available).
- Follow prompts and restart your PC.
Step 5: Check Windows Update
Make sure your Windows OS is up to date, as Microsoft regularly releases fixes:
- Open Settings > Update & Security > Windows Update.
- Click Check for updates and install any pending updates.
- Restart your PC after updates finish.
Step 6: Use System File Checker to Scan for Corrupted System Files
Corrupted system files can cause driver and hardware errors.
- Press Windows Key + S, type cmd, right-click Command Prompt, and choose Run as administrator.
-
In the command window, type:
sfc /scannow
- Press Enter and wait for the scan to complete.
- If corrupt files are found, Windows will attempt to repair them.
- Restart your computer once done.
Step 7: Edit the Registry (Advanced Users Only)
Sometimes registry entries related to the device can become corrupted:
Warning: Editing the registry incorrectly can cause serious system problems. Always back up your registry before making changes.
- Press Windows Key + R, type
regedit, and hit Enter. -
Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
- Look for the Class GUID folder corresponding to your device type (e.g., network adapters, USB controllers).
- Inside, check for a value called UpperFilters or LowerFilters. If found, right-click and delete them.
- Close the Registry Editor and restart your PC.
Step 8: Test the Device on Another Computer (Optional)
To rule out hardware failure, try connecting the device to another PC. If the device works fine there, the problem lies within your system.
Bonus Tips for Preventing Future Device Errors
- Regularly update your device drivers from trusted manufacturer websites.
- Avoid using third-party driver update tools that haven’t been vetted.
- Keep Windows updated with the latest patches.
- Perform regular PC maintenance, such as disk cleanup and malware scans.
Wrapping Up
Windows Error Code 31 can be maddening, but with these detailed steps, you should be able to troubleshoot and fix it confidently. Remember to be patient and try the simpler solutions first before moving on to advanced fixes.
If you ever feel stuck or unsure, don’t hesitate to ask for professional help — and always back up your data regularly.
Did you find this guide helpful? Feel free to leave a comment below! And if you want to stay updated on similar Windows tips and fixes, don’t forget to bookmark this page.
Keywords: Windows Error Code 31 fix, device not working properly, update device driver, Windows device error troubleshooting
