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How to Fix Windows System Error Code ERROR_384: Step-by-Step Troubleshooting Guide


Windows System Error Code ERROR_384 can be a frustrating roadblock, causing unexpected disruptions in your workflow. But don’t worry — this step-by-step guide will help you identify the cause and resolve the issue efficiently, even if you’re not a tech expert. Let’s dive into understanding what ERROR_384 is, why it happens, and how you can fix it once and for all.


What is Windows System Error Code ERROR_384?

Before we jump into solutions, here’s a quick primer. ERROR_384 commonly refers to a system error indicating "The group or resource is not in the correct state to perform the requested operation." This typically involves issues with system resources, network connectivity, or device drivers causing apps or services to malfunction.


Common Causes of ERROR_384

  • Conflicting software or corrupted system files
  • Problems with device drivers
  • Network or permission issues
  • Faulty updates or system misconfigurations


How to Fix ERROR_384: Step-by-Step Guide

Step 1: Restart Your Computer

Sounds simple, but a quick reboot can refresh system services and clear temporary glitches.

  1. Save all your work.
  2. Click Start > Power > Restart.
  3. After the system restarts, check if the issue persists.


Step 2: Run the System File Checker (SFC) Tool

Corrupted system files often trigger errors like ERROR_384. Windows provides a built-in tool to scan and repair these files.

  1. Press Windows + S, type cmd.
  2. Right-click Command Prompt, select Run as administrator.
  3. In the command window, type:

    sfc /scannow

  4. Hit Enter and wait. This may take 10-15 minutes.
  5. Once done, restart your PC.

Note: If the SFC finds errors it can’t fix, read on to Step 3.


Step 3: Use the Deployment Image Servicing and Management (DISM) Tool

If SFC couldn’t repair system files, DISM can restore the health of the system image.

  1. Open Command Prompt as administrator again.
  2. Enter the following commands sequentially and press Enter after each:

    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

  3. These commands might take some time; don’t close the window.
  4. After completion, restart your PC once more.


Step 4: Update Device Drivers

Outdated or faulty drivers can cause system resource conflicts leading to ERROR_384.

  1. Press Windows + X and select Device Manager.
  2. Look for any device showing a yellow triangle icon.
  3. Right-click on these devices and select Update driver.
  4. Choose Search automatically for updated driver software.
  5. Install any updates found and restart your PC.

Tip: For critical devices like network adapters or graphics cards, consider visiting the manufacturer’s website for the latest drivers.


Step 5: Check Network and Firewall Settings

If ERROR_384 occurs during network tasks, permissions or firewall restrictions might be responsible.

  • Restart your router and modem.
  • Ensure your network is set to Private (Go to Settings > Network & Internet > Status > Change connection properties).
  • Temporarily disable the firewall or antivirus software (be sure to re-enable afterward).
  • Try running the problematic service or application.


Step 6: Perform a Clean Boot

To detect conflicting startup programs or services:

  1. Press Windows + R, type msconfig, and press Enter.
  2. Go to the Services tab, check Hide all Microsoft services, then click Disable all.
  3. Switch to the Startup tab and click Open Task Manager.
  4. Disable all startup items.
  5. Close Task Manager, click OK on System Configuration.
  6. Restart your PC and see if the error resolves.
  7. If it does, gradually enable startup items and services to find the culprit.


Step 7: Restore Your System to an Earlier Point

If the error started recently, a system restore can roll back your machine to a previous, error-free state.

  1. Type Recovery in the Windows search bar and open it.
  2. Click Open System Restore.
  3. Follow the prompts to select a restore point before the error began.
  4. Confirm and restore. Your PC will restart automatically.


Step 8: Contact Microsoft Support or Professional Help

If all else fails, it might be time to consult the experts:

  • Visit the Microsoft Support website.
  • Provide specific details like error codes and recent system changes.
  • Consider professional technical assistance to avoid accidental data loss.


Pro Tips to Prevent ERROR_384

  • Keep your Windows OS updated regularly.
  • Avoid installing unverified third-party software.
  • Regularly update device drivers, especially after major updates.
  • Maintain good cybersecurity hygiene — use trusted antivirus and avoid suspicious downloads.
  • Perform regular backups to safeguard your data.


Final Thoughts

ERROR_384 might feel overwhelming initially, but with patience and careful troubleshooting, it’s often fixable without drastic measures. The key is to take systematic steps — from checking system files and drivers to evaluating network settings and startup programs. Remember, your computer isn’t merely hardware; it’s a complex ecosystem where each element plays a role.

By following this guide, you’ll be well-equipped to tackle ERROR_384 efficiently and get back to what matters most — your productivity.


Did this guide help you fix ERROR_384? Feel free to share your experience or ask questions below! Your feedback helps us improve and assist others facing the same challenge.


Keywords: Windows System Error Code ERROR_384, fix ERROR_384, troubleshooting Windows error, system file checker, DISM tool, update device drivers, clean boot Windows, Windows error repair guide

Updated on June 19, 2025
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